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Frequently asked questions - The Noble Sage | shipping | returns | online purchases | viewing art at your home
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Frequently Asked Questions

How do I keep up-to-date with new artworks, artists and exhibitions at The Noble Sage?

By joining The Noble Sage mailing list on the Contact Us page, you will receive an images email once a week with highlighted images from the collection for your consideration. You will also be added to our email mailing list and receive information on new exhibitions opening soon at The Noble Sage.  e-vitations to all exhibitions opening at The Noble Sage. You will also learn of Noble Sage exhibitions as they tour to other parts of London, different parts of the UK as well as to other cities such as New York, Paris and New Delhi. By giving us your postal address as well as your email address, you are informing us that you would like postal invites to The Noble Sage's exhibitions if and when they are produced in addition to email correspondence. Please note that the best way to keep in touch with The Noble Sage is through the mailing list and/or the Facebook group.  

 
Would it be possible to view a selection of works I am considering purchasing in my home or office?
If you live in London, it is indeed possible to view works you are considering purchasing in the comfort of your own home or office. At no extra charge we can bring a selection of works to view in your space and give you a special consultation in terms of placement of the work at no extra charge. Just put the works you are interested in viewing in your personal Gallery or Wishlist within the website and then drop us a line or a call to organise a time and date to come round with the artwork. We would be happy to help you with your purchase. If you are located outside of London, we would need to charge you a fee to cover transport to and from your home/office. However we would be happy to work this out after and in relation to the works chosen for purchase from our visit.        
Are there special conditions necessary for the storing and displaying of artworks?

Each artwork is different so it is hard to make generalisations about their conservation. As a general rule, paintings and drawings should be kept out of direct sunlight and in a dry, even temperature room. One should avoid placing works above radiators or upward-blowing fans if possible, however deflecting shelves or ledges can protect a work from direct heat. If you would like personal assistance with the conservation of your artwork please contact Jana Manuelpillai, Managing Director of The Noble Sage, on 07901944997 and he will be happy to help you with your query. 

How do I buy a work of art on your website?

After registering or logging in, simply add the work or works you like to your shopping basket and proceed through the instructions on screen to make your purchase using your credit or debit card or Paypal. If you prefer to pay by cheque or by bank transfer, contact the gallery on 07901944997 or on info@thenoblesage.com and we would be pleased to help you. Or else, use the enquiry box next to your chosen artwork to get in touch with us.  

Is it possible to pay for artworks in instalments?
It is indeed possible to pay for artworks in instalments however please note that we are not able to allow the artwork purchased to leave The Noble Sage collection until it is fully paid for by the client. The nature of instalments and the period over which the artwork is paid for is at the discretion of The Noble Sage but as a general rule: works under 1000 GBP can be paid for over 2 months, works under 2000 GBP over 4 months, and works under 8000 GBP over 6-8 months. Of course this also depends on the artwork, the artist and general popularity and timing thus the decision is always at the discretion of The Noble Sage. As soon as first instalment is paid, at start of instalment plan, the artwork is reserved for the client and taken off sale. If you are interested in saving money toward purchasing a Noble Sage artwork as yet unchosen, choose an ART KITTY instalment plan. This allows you to save an amount every month (ranging from 50-300 GBP) in a special Noble Sage account put aside for you until you find the artwork you love. This money can be removed at any time by the owner and be used toward a higher priced artwork in the collection also at any time. If you are interested in starting an ART KITTY, email the gallery through the website and we can give you more information. We would be pleased to help you.              
Can you deliver artworks abroad to me?
Yes of course! The Noble Sage sells many artworks of every shape, size and price to clients abroad every year without any problem. The Noble Sage has a good relationship with DHL, our courier for seven years, and can easily organise door-to-door delivery to your home where ever you live in the world. We have to date sent works successfully to Germany, Malaysia, India, USA and Canada to name a few. DHL delivery and customs charges is not included in your purchase however a competitive quote can be sourced to make the transaction as cost-effective as possible.  The process involves artworks being packed professionally, framed or unframed if you so wish, normally without glass if they are glazed, and sent by DHL to your home within a week and a half of your purchase.  If you are considering purchasing an artwork but would like a quotation on transporting the artwork to your home before purchase, get in touch with the Director on jana@thenoblesage.com or on 07901944997 and he will be pleased to help you with your query.
What is the Returns Policy on artworks purchased?
To return an artwork bought at The Noble Sage, the receipt or invoice must be provided and the work must be in the same condition and packing as when it was purchased. Any artwork can only be returned within one week of purchase. If the artwork is damaged, it cannot be returned to The Noble Sage. The Noble Sage makes sure all artworks are in excellent condition for sale. If damage is found by the client after purchase, that is claimed was there before purchase, adequate proof must be provided to show this. The Noble Sage reserves the right to refuse the return of any artwork.       Download PDF
How do I sell a work of art through or to The Noble Sage?
The Noble Sage can sell artworks for you however the works must be of South Asian origin, be by artists originating from that area of the world or else contain content relating to the subcontinent. Any artwork that you would like to sell must have a full authentication certificate from the gallery/artist and must be in excellent condition. We much prefer to re-sell work that has already been bought from The Noble Sage or be by artists featured in the collection. The Noble Sage will not charge you to sell the work through the gallery but will take either a percentage of the final sale if one is made. The Noble Sage cannot guarantee that a sale will be found for any artwork left on consignment with us. On rare occasions, The Noble Sage may offer a price to purchase the work from you. This will be the most competitive offer we can manage at that time and does not relate to market value necessarily. You may contact the gallery at any time to see the progress of your work on consignment with us. Please be aware that works can take a while to sell. Six months to a year is a good amount of time to test whether a work will sell. If a work is unsold after six months, you may, at your discretion, review the price or take the work back. If you are contacting the gallery with a work for sale or on proposed consignment, please include the following information if available:

1. A good, clear image of the work.

2. Name of work if available, date of work if available, artist if known, medium used to create work if known.

3. A detailed close-up of the signature if available.

4. A description of the work’s provenance (when, where or from whom it was bought and at what price).

5. Any descriptive words on the reverse or beside the work that relates to its authenticity.

6. Any other details that relate to the work’s authenticity such as a letter of authenticity from the artist, a previous owner or gallery. 

     
How long do I have to make a payment toward a reserved work?
You have one week to make a payment toward the work. Please note that until tis payment is made the work will remain on sale to clients.
Is the price inclusive of VAT?
Yes the price includes VAT at 20%.
Can you help me save money toward an artwork purchase from the collection?
If you are interested in saving money toward purchasing a Noble Sage artwork as yet unchosen, choose an ART KITTY instalment plan. This allows you to save an amount every month (ranging from 50-300 GBP) in a special Noble Sage account put aside for you until you find the artwork you love. This money can be removed at any time by the owner and be used toward a higher priced artwork in the collection also at any time. If you are interested in starting an ART KITTY, email the gallery through the website and we can give you more information. We would be pleased to help you.       
Does The Noble Sage offer guided art tours of exhibitions in London?
Yes we do! The Noble Sage can provide a specialist art historian guide to tour you and a group round a central London art exhibition or gallery of your choice for a small fee. Simply decide on the exhibition or gallery you would like to view and contact The Noble Sage on info@thenoblesage.com or on 07901944997 to find out more information.