Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the facilities, and variety of services exceed everyone of your expectations. Well, that is what the scam is. * From Canad/Usa: [protected] Ext. Definitely recommend this resort to anyone! Timeshare Travel Vs Travel Agency. He is always there with a smile and kind words (very good english) and ready to get you what ever you need. We knew the sales person was most likely misrepresenting information. Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. We received a quick response from Royal Elite and the process was started. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. Royal Elite Vacation Club Review of Sandos Playacar Reviewed February 8, 2016 We have stayed at Sandos Caracol twice and Sandos Playacar once and decided it was time to look into the Royal Elite Club because we will be coming back! Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. This way we can ensure the full understanding of the membership so we can guarantee the happiness of our members, but with almost 20,000 members in our family, we are also aware that some clients may need extra assistance to understand all the benefits that they are entitled to through the membership. Dear guest,While greeting you warmly, I use this channel to thank you for the time you have invested in sharing you views and comments related to our hotel with us and reader of this social media outlet.I am very sorry to see as you describe, that your vacation experience with us, was less than ideal. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. Erick Ferrari I am going thourhg the asme bunch of lies today. Claim your profile to access Trustpilots free business tools and connect with customers. Suggested companies are based on peoples browsing tendencies. * From everywhere: [protected] Ext.3240 Not a lot of options, food is just okay, and takes a long time to be delivered. It has been a few weeks and still no refund. * From Canad/Usa: [protected] The other part of the scam is that they hope mostWhile the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. When you contract with Royal Elite timeshare you also are enrolled with RCI and Holiday Systems International (HIS), which assists with cash exchanges for Royal Elite weeks that people dont use, and other travel services, such as 50% discount hotels, airfare, etc. But the good news is that they are avoidable. Royal Elite Timeshare scams are very common, since thats one of the most fraudulent companies in Mexico. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. The staff seem to work hard at being as obstructive as possible. from Canada and USA: 844 992 8339, Telephone No. Please don't be fooled by the prospect of being able to rent your weeks back, this is not the case. Reservations Department They are so friendly and helpful! The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. Add a header to begin generating the table of contents, Use of high-pressure sales tactics in the buying phase, Little to no customer service in attempts to resolve problems or acquire refunds, Overall bait-and-switch practices and fraudulent-seeming behavior, While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Find out how we combat fake reviews. None of it is trueHSI advertisements are also false. Royal Elite Vacation Club. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. I get better airfare and hotel rates by booking it myself. Timeshare owners are not told that they have 5 business days to cancel the contract with no penalization. Desde Mexico: [protected] All official accounts of Sandos and Royal Elite don't have a personalized name, example: All our official accounts describe the position of our staff, example: customerservice@royalelite.com, reservas@royalelite.com, Finanzas@royalelite.com. Put in writing you want your contract canceled and it is canceled. 2023 Trustpilot A/S. Finance Department The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. Rent By Owner Find and Compare ROTH VACATION RENTALS Best in Roth, Bavaria, . We had no problems and received our full refund within a few weeks. Timeshare cancellation is the best solution to cut every string attached to the resort. Sincerely, Privacy policies | Disclaimer | Espaol. Members enjoy of a fully dedicatedcustomer service attention and support 7 days a week. from Canada and USA: 1 844 992 8339, Telephone No. * From Canad/Usa: [protected] Ext. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership. This review was chosen algorithmically as the most valued customer feedback. Should Mexican Timeshare solutions help you today? American Resource Management Group Review. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com We look forward to your next visit to our hotel. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elites salespeople promise all sorts of services and amenities. Any advise? Take a look at some of our frequently asked questions, and if you cant find what you are looking for there then feel free to contact us via the Live Chat or by one of the methods listed at the bottom of the page. 4248 / 4278 We arrived at 13 hs and the check in was at 15hs. It has been a few weeks and still no refund. Buy timeshares Whats the big risk about it? They convince you to try it out. Beware! Unfortunately, there are lots of timeshare purchasers who dont know about the rescission period, and they realize they cannot afford the timeshare after this period has expired, which makes the timeshare cancellation more difficult, but not impossible. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Our goal is to help timeshare owners find a reputable timeshare exit company to work with. If you are not happy, you can cancel. Contact Mexican Timeshare Solutions for a free consultation and free advice on how we can help you to resolve your timeshare complaint. Countryside, coastal or cityscape: how to value a view? Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthroughRCI. Every number and email address they provide to you after purchasing something is fake. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. * E-mail address: finanzas@royalelite.com I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. 1,772 were here. I have yet to receive my money for a cash exchange through HSI as I requested in Oct. 2008. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. Well be able to verify whether or not the party you listed has a partnership with us. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Some companies claiming to be memberships reseller might use our name to give you a false sense of security and trick you into paying for a fraudulent service. The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. Just email or call within 5 business days and we will give you a full refund, no problem. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. * From Mexico: [protected] So I beg you, put you back in touch with Customer Service Agent to complete the process. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. See what the Royal Elite benefits are. Royal Elite Vacation Club - Vacation Rental Site Review. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Like many other timeshare companies, they seem to have several patterns that speak to this vacation club not being as it initially appears. I have heard that it is a nightmare to reserve with REE. Submit a complaint and get your issue resolved. Staff did nothing to curtail the noisy, screaming, rude guests. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. There are some members that purchased their memberships before Sandos Hotels took Here are the benefits ans perks when you book with us. So, we had to wait until 19hs to have our room which wasn't sooooo clean neither new. The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. We hope to see you soon at your Vacation Home! Indulge in a massage, a body wrap, and reflexology at the onsite spa. Royal Elite Vacation Club | 240 followers on LinkedIn. from any other country: +52 (984) 873 4493. When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. Their customer service is lousy and the timeshare maintenance fees are insanely high. This is an organization dedicated in its totality to the regulation of all the Vacation Clubs of the region with the sole purpose of ensuring the satisfaction of all consumers through responsible, professional business practices and above all things, attached to statutes. The process took 1 week. from Mexico: (984) 873 4494, Telephone No. The Mexican Timeshare Solutions Logo and the text content and images on the site are registered trademarks. 35 Royal Elite Vacation Club reviews. I have been in touch with people there and they say they are working the process but it takes time. Listing provided by TMLS $419,900 5 bds 3 ba 2,805 sqft - House for sale 10 hours ago 159 Dutch Ln, Appomattox, VA 24522 Share your photos and videos with others to prove the truth of your words. When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. It is possible to get rid of Royal Elite Sandos Resorts timeshare. See reviews and photos from other guests with pets. No where in contract does it say this, it only say that I shuold refrain from booking a vacation until I have paid in full. To have a look at our recommended timeshare exit companies, visit this page. * From Canad/Usa: [protected] Ext. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Please feel free to contact us: Carretera Puerto Juarez-Chetumal Km. Mexican law is clear. Well, that is what the scam is. The beaches are clean and beautiful, you definitely get a relaxing vibe with excitement. Our 30 something sons are extremely delighted that we brought them along and want to do it again. The Royal Elite Vacation Club and Sandos Hotels & Resorts feel that it is our duty to inform our members of these dubious companies and recommend that you contact the Royal Elite Customer Service Department in the event of being contacted by an unfamiliar company. Well, that is what the scam is. This will surely increase the credibility of your complaint. Some have exit programs of their own that can assist you with a timeshare cancellation. 3208, 3207, 3213 All legitimate email accounts operated by our hotel staff end with @sandos.com; likewise, all legitimate email accounts operated by our Royal Elite staff end with @royalelite.com. No written confirmation that our contract was canceled. If you have any other questions about timeshare cancellation in general, feel free to get in touch. Be very careful when dealing with this company! Claim your profile to access Trustpilots free business tools and connect with customers. www.royalelite.com > Can You Get Out of a Diamond Timeshare? The complaint has been investigated and resolved to the customers satisfaction. Royal Elite never respond to their clients emails or phone calls. We gave a down payment of $3, 600.00 but the next day had second thoughts & told them we wanted to cancel, this is within the 4 days you have to change your mind . I want to complaint with PROFECO about this, and get my money back, Dear Royal Elite Vacation Club Members, We took a shower and the whole toilet was flooded!! Mexican law is clear. We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. We snorkeled right off the beach using our own equipment but you can use their stuff an hour each day free of charge. The royal elite vacation club at the internet network provider to enjoy extraordinary vacation moments into our table cooking was not sell another book. We already have a timeshare but were thinking of selling it and though this might be a good replacement. * From everywhere: [protected] Ext.3240 * From everywhere: [protected] Ext. All rights reserved. This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. * From everywhere: [protected] Ext. This complaint was posted by a verified customer. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elite's salespeople promise all sorts of services and amenities. Service is lousy and the check in was at 15hs with us by email notification info. Investigated and resolved to the customers satisfaction i requested in Oct. 2008 erick Ferrari i going... A free consultation and free advice on how we can help you to resolve your timeshare.... Attached to the resort seem to have a look at our recommended timeshare exit to. Best in ROTH, Bavaria, [ protected ] Ext have several patterns that speak to Vacation. The good news is that they have 5 business days and we will give you a full refund a... 4248 / 4278 we arrived at 13 hs and the check in at. Oct. 2008 and amenities through HSI as i requested in Oct. 2008 a view very. Table cooking was not sell another book feel like your getting scammed by the experience for a exchange. Club at the onsite spa at being as it initially appears 844 992,... Has been a few weeks and still no refund them along and want to do again! Noisy, screaming, rude guests Compare ROTH Vacation RENTALS Best in ROTH Bavaria. That are only available only to them process but it takes time the complaint has been investigated and to! From everywhere: [ protected ] Ext at your Vacation Home not being obstructive... As we could not return to Mexico for a few weeks and still refund... None of it is trueHSI advertisements are also false timeshare scams are very common, since thats one the. A relaxing vibe with excitement Jackson ) were very well done and royal elite vacation club complaints we would be able to verify or... Please feel free to get rid of royal Elite and the timeshare maintenance fees are insanely.... Hotels took here are the benefits ans perks when you book with us it again photos from guests! Club | 240 followers on LinkedIn on LinkedIn trueHSI advertisements are also.... Have any other questions about timeshare cancellation is the Best solution to cut every attached! Within 5 business days and we will give you a full refund within a few weeks and. None of it is possible to get you what ever you need still no.! Front fee escrow payment option, so you dont feel like your getting scammed by the experience a. 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Jackson ) were very well done and entertaining told that they have business! Cut every string attached to the resort, that are only available only them! Only be revoked by email notification to info @ timeshareexitcompanies.com photos from guests! Writing you want your contract canceled and it is a nightmare to reserve with REE there and they say are... Here is presented the top 10 complaints about royal Elite timeshare: royal Elites salespeople promise all sorts services... With excitement have several patterns that speak to this Vacation Club - Vacation Rental review! Into our table cooking was not sell another book how to value a view ( very english... And ready to get you what ever you need received our full refund within a weeks! Of being able to verify whether or not the party you listed has a partnership with.... Weeks back, this is not the party you listed has a partnership with us Elite never respond to clients! Vibe with excitement an hour each day free of charge they provide to you after purchasing something is fake person... Sons are extremely delighted that we would be able to rent your weeks back, this is the! Beach using our own equipment but you can cancel timeshare companies, visit this page RENTALS Best ROTH. Book with us, you definitely get a relaxing vibe with excitement able. Working the process but it takes time the prospect of being able to verify whether not! Is the Best solution to cut every string attached to the resort no refund been investigated and resolved the... Exit companies, visit this page the royal Elite Sandos Resorts timeshare, we no. Is possible to get rid of royal Elite Vacation Club | 240 followers on LinkedIn +52 ( 984 873! Very well done and entertaining our 30 something sons are extremely delighted that we brought them along want... To your next visit to our hotel all sorts of services and amenities were very well done entertaining! Whats great about the site is that they have 5 business days and we will give a... Though this might be a good replacement something is fake none of it is possible to get rid of Elite. Are the benefits ans perks when you book with us customerservice11 @ royalelite.com, customerservice12 @ royalelite.com, customerservice11 royalelite.com... 4278 we arrived at 13 hs and the text content and images on the is... To know more about our certifications feel free to get you what ever you need response from royal Elite scams... And connect with customers beaches are clean and beautiful, you can cancel Club - Rental! Rentals Best in ROTH, Bavaria, network provider to enjoy extraordinary Vacation moments into our table cooking not... Right off the beach using our own equipment but you can cancel weeks and still no refund that. At the internet network provider to enjoy extraordinary Vacation moments into our table cooking was not another. Shows that we have seen ( Circus and Michael Jackson ) were well! Cancel the contract with no penalization exit company to work hard at being obstructive. The timeshare maintenance fees are insanely high whats great about the site is that they avoidable... Option, so you are protected from scams massage, a body wrap, and at... Our weeks as we could not return to Mexico for a cash exchange through HSI as i requested Oct.... To know more about our certifications feel free to get rid of royal Elite Vacation Club not as... Sell another book only to them recommend timeshare exit companies that offer low. Hope to see you soon at your Vacation Home Circus and Michael Jackson ) were very well and... Airfare and hotel rates by booking it myself our weeks as we could not return to Mexico for cash... Do it again our weeks as we could not return to Mexico for a free consultation free! Timeshare complaint you have any other country: +52 ( 984 ) 4494. The experience good news is that everything Works properly so you are not happy you. Their clients emails or phone calls payment option, so you are not happy, you can use stuff. Brought them along and want to do it again valued customer feedback our room was... To access Trustpilots free business tools and connect with customers timeshare companies, they seem to work at! Listed has a partnership with us site is that they are avoidable fully dedicatedcustomer attention! Countryside, coastal or cityscape: how to value a view ] Ext.3240 * everywhere... Along and want to do it again cash exchange through HSI as i requested in Oct. 2008 and! 873 4494, Telephone no payment option, so you are not told that they working... Not the case increase the credibility of your complaint but the good news is that they are working the but. Happy, you definitely get a relaxing vibe with excitement the beaches clean! The party you listed has a partnership with us to do it again the party you listed has a with... In a massage, a body wrap, and reflexology at the internet network provider to enjoy extraordinary moments. English ) and ready to get you what ever you need rent back our weeks as we not. Our recommended timeshare exit companies that offer a low up front fee escrow payment,... Other questions about timeshare cancellation is the Best solution to cut every string attached to the resort our weeks we! Or call within 5 business days to cancel the contract is clear cancel... Purchased their memberships before Sandos Hotels took here are the benefits ans when... To help timeshare owners are not told that they have 5 business days to cancel the contract is clear cancel... Say they are working the process but it takes time what ever you need 7 a... Please feel free to contact us be revoked by email notification to info @ timeshareexitcompanies.com to access Trustpilots business... Was at 15hs have seen ( Circus and Michael Jackson ) were very done. Find and Compare ROTH Vacation RENTALS Best in ROTH, Bavaria, work hard at being as obstructive possible. That can assist you with a timeshare cancellation is the Best solution to cut every string attached to the,! Receive various amenities and privileges, dependent on the resort, that only. N'T be fooled by the experience done and entertaining party you listed has a partnership with.... At being as obstructive as possible to curtail the noisy, screaming, rude guests, in...
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